

Now, open the Microsoft folder (in Preferences), and drag .plist to the desktop. If you can't find the file, continue to the next step.

Open the Preferences folder and drag to the desktop. If you have OS X 10.7 (Lion) or above, click Go, hold down the OPTION key and choose Library. Warning This step will remove custom preferences, such as keyboard shortcuts, or changes to the toolbars or dictionaries.Ĭorrupt Word preferences may cause this error. Method 1 - Reset Word for Mac preferences If the version number is 14.2.0 or above, you have Service Pack 2 and you should follow the Service Pack 2 steps when provided in this article. To check if it is installed, open Word, and then click About Word from the Word menu. IMPORTANT: The location of certain files are different if you have Service Pack 2 (SP2) installed. Programs running in the background are interfering with Word for Mac. In the menu bar, click File and select Browse Version History in the drop-down menu.Microsoft Word has encountered a problem and needs to close.Microsoft Office 2016, 2018, and 2022 for Mac applications Next to the document name, click the down arrow and select Browse Version History in the drop-down menu to the right of the Last Saved date and time.In the title bar at the top of the application window, click the document's name.Open the document in the appropriate Microsoft Office for the Mac application.Microsoft Office 365 for Mac applications If you don't see a History option, click the Info option, then select the Version History option on the right side of the screen. Click the History section in the left navigation menu on the next screen.The document should open in a separate window. In the section, click the document version you want to open. A Version History section opens on the right side of the Office application window.On the next screen, click the Info section, then select the Version History option on the right side of the screen.Open the document in the appropriate Microsoft Office application.

